As a business owner I’ve noticed that there are times when operations seem to snag or lag a bit over time and efficiency can drop. Some things that should be simple take too long to complete, your business processes seem to have too many steps and can be over complicated, Your schedules seem too crowded and unorganized, and communications have dropped to an all time low, causing low morale all around.
Don’t worry! Here are some tips on how to up your efficiency, exercise your schedule, and get your business back into shape!
1- Make and keep a routine that fits you. If you plan to keep a tight ship around your business, you need to remain organized with standard operating procedures to ensure you, yourself are most efficient and organized in your work and personal schedules. Plan your schedule with detail, review it over time, and adjust accordingly. Clarify your schedule regularly and try different approaches to find the procedure that fits you and your company best.
2- Collaborate with your employees. Collaboration isn’t easy, especially in a work environment, but with leadership and communication, you can do just about anything. Be creative in the way you communicate with your team and adopt the mentality that your employees are assets, not liabilities. The more you invest in them, the more they will invest in you. Make sure you outline the expectations and responsibilities of each member of your team clearly, share information and files with them regularly so they are up to date on your projects (we recommend using secure share filing systems on computers and iPhone apps to up efficiency and cut back on time). When you’re having a work meeting, remember to set clear agendas, goals, and rules for yourself and your employees to follow.
3- Prioritize customer communications. You can never over communicate with your customers. The more they know, the more they feel reassured, cared for, and individualized. This can cut back lost time and unsatisfied customers. You can do this by making and keeping clear appointments with your customers, getting feedback in various forms, and stop making assumptions; make sure you check and recheck information and expectations upfront before any miscommunications arise.
4- Outsource where pertinent. In some cases, it may be cheaper or more efficient for you and your team to outsource a project or a task to improve your business’s productivity. For example, sometimes going to the gym isn’t enough. Using a personal trainer or talking to an expert can really push you to excel in leaps and bounds. Using an IT service to take care of you technology, hiring an accountant to keep track of your bank records and work on your tax returns, or hiring a marketing expert may be what helps get your business fit quicker and more effectively. Focusing on your core operations is what will make your company grow and become more marketable. Don’t get hung up on the stuff that others can do for you. Understand your strengths and weaknesses and delegate and outsource accordingly.
Go forth and conquer!